---- RETURN ----
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your purchase meets any of the above criteria, contact us within ten business days, and we will process a replacement at absolutely no cost to you as soon as the issue is verified. Pictures are required in most instances, so please do not discard the order or packaging until the review is completed. Please include the following:
- Your order number and the email address you registered on the shipping information.
- Photo(s) of the affected items(s). Please include a photo of the whole item and any other photos that may help identify the issue, including photos for: a photo that shows the whole product as well as any relevant closeups.
- Any other relevant information.
---- REFUNDS (IF APPLICABLE) ----
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
---- LATE OR MISSING REFUNDS (IF APPLICABLE) ----
If you haven’t received a refund yet, first check your bank account again.